What is the typical domain transfer time?
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I have received support from WordPress Help at their support email and provided a transaction ID to confirm that I am the owner of the domain thepreventalliance.com. They have suggested that I can move the domain to a new email address, but I have no confirmation that that’s taken place, and the support emails have stopped arriving.
I can’t create a WordPress account with the new email address because if it hasn’t transferred yet, then they seemingly won’t be able to transfer it as it needs to be an email that isn’t an active account.
How long does this typically take? Is there a way to receive an update on an ongoing support email? I have replied to the original thread multiple times for the past couple weeks and no response.
The blog I need help with is: (visible only to logged in users)
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According to https://wordpress.com/site-profiler/http://www.thepreventalliance.com that site is up and running on the wordpress.com platform so your domain has been transferred.
You can change the emailadress of your wordpress.com account as described at https://wordpress.com/support/email-address/
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Also note that site is conneccted to another account of yours – https://wordpress.com/forums/topic/i-am-the-domain-owner-but-cannot-access-in-wordpress/
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My concern is that I provided a transaction ID to transfer that domain from an email of a former colleague to myself at a new email address, and the requirement was that the new email address can not be presently associated with a WordPress account.
I sent that information and have received no confirmation that the transfer has taken place. And I don’t want to create an account with the new email address to check if it’s going to prevent that account from being usable for this transfer if that hasn’t taken place yet.
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