What is wrong with the Stats in WP app for iPad 3?
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WordPress app on iPad 3 has crashed the stats part of the site. IPad 1 is perfectly OK
ALSO, Stats seem not to be registered on regular blog sites on computer
Blog url: http://tetralogia.wordpress.com/ -
Do you have any luck if you delete then re-add the blog in the app? This won’t affect the blog itself, just its settings in the app.
As for the stats not displaying in a browser, what is the URL of the affected blog?
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Thanks for replying quickly. The actual stat graphs in app for tetralogia and wiggledywoo blogs are missing. The stat date counter is seized, the dates are now days late. I don’t know how to ‘delete’ from the app other than some text, as WP sends data directly from main blog site to app, I have nothing to do.
The URL for blogs are. tetralogia.wordpress.com.
wiggledywoo.wordpress.comSeems ‘likes’ are not reflected in stats, although they are noted in New Post.
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Hi there,
Would you be able to share a screenshot of what exactly you see?
Instructions for making a screenshot from an iOS device: http://en.support.wordpress.com/make-a-screenshot/#iphone-ipad-or-ipod-touch
If there is sensitive data in the screenshot, you can email us at support@wordpress.com instead.
Thanks
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Hi there, I have sent off a screenshot of the blog stats page, also another one to show the absence, in the app, of the WP navigation bar at top of blog.
I haven’t had to do this before, so I do hope you can find my emails. KS -
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I have replied to all requests and questions, but not much is going on. No answers. WP app on iPad 3 is not running up to par. Not bad at first, but has had a meltdown lately.
Still have no current stats function. Used to be able to reach the Dashboard and do things, not anymore. Hoping for good things soon. -
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How are things doing, WP. No improvement at this end. I have considered leaving the updater working away, to see if it would catch up!!! Seems a bit silly, but no other ideas at the moment. Kristin
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The Mobile Team is working on improving the app. I’m sure they’ll reply as soon as they can.
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Hi, there, I downloaded the app update and tried my WP blogs – NO CHANGE
I powered off the iPad and tried again – NO CHANGE
Both b)log stats are stuck, last dates 13th and 20th May, 2012
Should I try something else? Thank you
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Hello again, a little more info from this end. The latest update was for iOS 4, I see belatedly. My iPad runs version 5.1.1 (9B206). Model MC707C
Thanks
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Would you please try again after updating to the 3.0.1 version of the app?
If you see any errors this time, please quote them in your reply.
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Above reply indicates that I have already updated to 3.0.1 and have reported that there has been no change to the problem I have continued to experience.
The problems is that the stats function in my two blogs, tetralogia and wiggledywoo will not update and are stuck at the 13th and 20th of May respectively. There are no accompanying graphics either. I continue to check for a resolution but nothing so far.
Please check what I have written to you previously, I am repeating myself. Kristin. -
Sorry, I didn’t see anywhere where you had mentioned specifically that you were running 3.0.1.
Would you please follow this guide and quote the relevant error at the end of the log?
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Hi, I followed the instructions given. Settings,Wordpress,Extra debug. Then I returned to the WP App and tried to access the Stats function for both Blogs.
I did NOT get an ERROR message at this point as expected.
However I installed iExplorer, PC version and continued on with the guide instructions.
I found all my apps in a list EXCEPT com.Wordpress, the only one there was org.Wordpress, and I don’t have that as far as I know. Clicking on org.Wordpress anyway, produced a message which said a limit of open functions had been reached.
END of STORY for the moment. -
OK, now that you have the new version of the app (3.0.1), let’s try deleting a re-adding the blog one more time. Any change?
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