What should I do if an import failed? Error code 502?
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Hi! I tried to import a WordPress export file from Squarespace five days ago, but it failed. I received an email from WordPress saying, ‘Please contact support, mention error code 502, and we’ll get everything fixed’ — any suggestions on my next step? Thanks!
The blog I need help with is: (visible only to logged in users)
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When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
I have deleted the import job. Can you please try running the import again?
charlened.wordpress.com/wp-admin/import.php
If it fails again, please let us know and we can investigate further for you. Many thanks!
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