What should i do when my WordPress website's login Credentials are not working?
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Hello, I am experiencing some issues with my website. My login credentials are not working right now. Please suggest to me what should I do to recover my website’s details.
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If you are unable to access your Website‘s WP admin, there can be various reasons
1) Your login credentials are incorrect
2) Try this first: Use the WordPress password reset feature
3) If that fails: Manually reset your password by editing your database
4) Your security plugin is blocking you
5) You (or a plugin) changed your login URL
6) You’re seeing the white screen of death or 500 Internal Server Error
7) There’s something wrong with your .htaccess file
8) Your site URL is wrong
9) There’s something wrong with your file permissions -
Hi @nirwaarun
I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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