What to do when forms not working?

  • Unknown's avatar
    joyfulidealist · Member ·

    Hello, ever since doing the most recent WordPress update, none of our contact forms made with WordPress forms are working, and neither are any forms that we made using a Ninja forms app. How can this be resolved?
    Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • kokkieh · Staff ·

    Hi there,

    What exactly isn’t working? What’s going wrong when you submit a form, and can you give a link to the page containing the form?

    In this forum we can only help, to a limited extent, with the Jetpack contact form. I see you have Jetpack’s contact form module enabled, but I can’t find a Jetpack form anywhere on your site.

    All the forms I’m able to find on your site appear to have been made using the Contact Form 7 plugin, to please contact their support directly for help with those forms.

    https://wordpress.org/support/plugin/contact-form-7/

  • Unknown's avatar
    joyfulidealist · Member ·

    Hello,

    Thank you for the info, I will look at the link you provided!

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