What to do when I can't add pictures to my posts?
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I recently updated my phone (samsung galaxy s4, don’t no if that’s relevant), and after that I have’nt been able to add photos to my posts. I can upload them but then when I go to insert media there’s nothing in my library.. So I have to upload the photo again, but then it’s not possible to add the picture to my post. I only have this problem on my phone. On the computer there’s no problem. I just don’t use it that much, and the phone is naturally with me wherever and whenever. Any idea what’s wrong or what I could do to fix it?
The blog I need help with is: (visible only to logged in users)
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I’m sorry this is happening to you. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
Do you receive and error message? If so then what is the exact error message you receive?
Have you checked your Media Library page to make sure you have not exceeded your free storage limit for media?
http://en.support.wordpress.com/space-upgrade/If you delete images form your Media Library then they cannot be displayed because they have been removed form the WordPress.COM servers when you do that. See here http://onecoolsitebloggingtips.com/2013/09/20/omg-my-images-are-gone/
Are you running a browser and version of it found at http://browsehappy.com ?
These are the accepted file types:
.jpg/.jpeg
.gif
.pngInstructions are here http://en.support.wordpress.com/images/
Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/For troubleshooting images see here > http://en.support.wordpress.com/images/troubleshooting-images/
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No I have’nt recieved any error messages. It just does’ nt allow me to add the pics. The orange “box” that says add pic never goes active.
I’m gonna try deleting some pictures that I never posted, and see if that helps. I have’nt checked if my library is full. I just don’t understand why it would let me do it on the computer then.. :( And as I wrote earlier, there’s not a problem in uploading to the library or in the middle of a post, I just can’t add the photos. All my photos are correct file types.
Thank you for the immediate response :) -
You are currently using 713,3 MB out of 3,0 GB upload limit (23%).
It says so in my library.
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Hey there!
I’m seeing a few recent uploads in your Media Library:
https://lchfinmyheart.wordpress.com/wp-admin/upload.php
Are these the images you were having problems with? Can you please try clearing your browser’s cache as well?
Let me know if this remains a problem. Thanks!
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I tried a different browser, it worked! Been using my mobile browser and now I tried chrome.. So thank you!
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