What was i charged for?

  • Unknown's avatar

    I was charged $125 randomly by WordPress when my current purchases shows $0. What was i charged for?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hello there,

    Here’s the tool you can use to find out what you’ve been charged: https://wpchrg.wordpress.com

    In addition, I’m tagging this as “modlook” for staff attention.

    Hope this helps! :)

  • Unknown's avatar

    @cmoynahan:

    I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

    If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

    The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

    WordPress XXXXXXXXXX

    If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

    I hope that helps!

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