What's going on?

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  tcpoc · Member · Jun 6, 2017 at 7:17 pm

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  Dear folks,

  I’ve had a blog on WordPress since 2011. For the past four years I have purchased additional storage space @$20 per year so that I could post audio files with my blogs.

  I have been on leave for three months, and when I came back I found that I needed to renew my additional storage. However, I could not find a way to do that, and I suspect, looking at the way things are laid out, that this is no longer an option. From what I read, I won’t be able to add sound files unless I upgrade to your Premium plan.

  Is that really what you want? If that is your only option, I will have no choice but to take down my blog and post it on our church’s website.

  Please respond with options.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 6, 2017 at 7:20 pm

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  Stand alone upgrades were discontinued last year. Now we need to register a plan and the price has changed.

  See: https://en.support.wordpress.com/space-upgrade/

  All WordPress.com blogs come with 3 GB of space for uploaded files and images.

  WordPress.com Personal includes another 3 GB of extra storage, for a total of 6 GB.
  WordPress.com Premium includes another 10 GB of extra storage, for a total of 13 GB.
  WordPress.com Business includes unlimited storage space.

  Note that you will need a subscription to one of these plans in order to upload certain file types (audio, video and zip files).

  We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/ Add a plan for each of your sites here: http://store.wordpress.com/plans/.

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  timethief · Member · Jun 6, 2017 at 7:22 pm

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  WordPress.com Personal includes another 3 GB of extra storage, for a total of 6 GB.

  You can do that under the personal plan but you need to add the plan first. If you add the domain first, Premium is selected automatically.

  Go to My Site ->Plans and buy the Personal Plan, and then you can go back and claim your free domain at My Site ->Domains ->Add.
  https://en.forums.wordpress.com/topic/custom-domain-89?replies=6#post-2882612

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  tcpoc · Member · Jun 6, 2017 at 10:20 pm

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  That’s it, then. I will take my blog elsewhere.

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  timethief · Member · Jun 6, 2017 at 10:32 pm

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  If you had not allowed the upgrade to expire then you would have been grandfathered. Maybe that can still happen. I tagged this thread for a Staff response.

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  gemmacevans · Member · Jun 7, 2017 at 10:18 am

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  Hi tcpoc,

  I’ve sent an email to the address on your account, I’ll follow up with you there about your account. Please let me know if you don’t receive it.

  Thanks!