What’s meant to happen after I message support?

  • Unknown's avatar
    timwheatley · Member ·

    I sent a message to support yesterday and haven’t had a response yet. I need them to import my posts from XML (if it’s possible for them to) as their server stops after importing 3-4 posts and it’s going to take me forever importing that many posts at a time.

    If they can’t do it, that’s fine, but I’d like to be told… :(

    I am importing from a self-hosted WordPress, to WordPress.com.

  • Unknown's avatar
    raincoaster · Member ·

    You won’t get a message back till they reopen on Monday, unless it was an emergency. And definitely they won’t be importing any blogs for you before then.

  • Unknown's avatar
    timwheatley · Member ·

    Thanks for your help, I did just get a reply asking me to send my XML file. Hope it works. :)

  • Unknown's avatar
    timwheatley · Member ·

    Just to resolve the thread, it was just a case of being patient. Support got it done. :)

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