What’s the e-mail address we receive notifications from?
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What is the e-mail address from which we receive notifications of new comments?
I ask because my gmail account is putting all of my notifications from WordPress in the spam folder. I don’t know why — I’ve been receiving them fine since starting a blog until this week. But I was told that if I put the e-mail address in my “contacts” at my g-mail account, it would prevent that. I didn’t see a “from” address in the notifications — it only said “Support” (which is new — I don’t remember it saying that before) and the commenter’s e-mail address.
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You actually have to pull up the “Show Details” option to get the From: to show. For me, its the email address assigned to your account here at wp.com.
Do also please mark them as not being spam as well.
Hope this helps,
-drmike -
can’t you just set up a filter to send all mail with WordPress in the “from” field to go into your inbox? I know you can with Yahoo!Mail, so i would expect it to be possible with gmail.
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drmike, I tried that, and it is showing the commenter’s e-mail as the “from” address.
I did find on gmail that there is a drop-down menu next to “reply” with other options, and one option is to add that person’s address to the contacts list. But all the ones from my blog show that it’s from “Support” and that commenter’s e-mail — so I’d have to do that for each individual commenter.
Did WordPress recently change how it sends out notifications? As I said, I don’t remember “Support” being there before, and if there has been a change that may account for gmail all of a sudden marking it as spam.
Judy, if “WordPress” showed up in the “From” field I could do that — in fact, I thought it did til I checked the “Show details” option drmike mentioned.
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I just added a filter for gmail that had the common link in it, my blog name:
[trentadams.ca blog]I put the filter for “has these words” and that seems to work pretty well for me as it catches the comments and trackbacks in it.
Trent
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Are you sure you’re not looking at the reply-to:?
My From: is the username of the commenter but with my registered email address.
The Reply-To: is the email address of the commenter.edit: Something may be up with gmail this morning. I had 110 false positives get dropped into my spam box during the overnight.
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no, it’s definately something they changed. send in feedback.
they’re spoofing the commenters email address. if they’re spoofing a gmail address with a from: name that doesn’t match that gmail address, it’s definately going to get bounced to your spam folder.
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There is definitely something wacky going on with email notifications/sender ID on new messages from WordPress.com.
I’m also getting junk characters in the Subject that never used to be there. It’s been going on since yesterday morning.
I’ve also never understood why some comments notifications come from “Support” — it seems if an email is being held for moderation it should come from “Moderation” not Support — and if a comment is from a preciously cleared commenter the notification should clearly hold their name. I have mentioned this Support/Moderation issue in the past but never received a response.
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There was someone else in the forum earlier saying they were having problems with notifications from WordPress. They were using Gmail too.
Sounds like Gmail have changed their spam filters to me…
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I’m on Gmail but none of my WP.com notifications are being marked as Spam and none of the Sender info or Subject lines are changed/rewritten since yesterday morning on any of my other hundreds of messages from places other than WP.com.
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drmike, in an example I just got, the “From” line says “Support <“Raggedy”> ” with no other e-mail address, mine or the commenter’s, and the reply-to line says “”raggedy” and the rest of the commenter’s e-mail address.
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Something happened for me too, I started a new blogg http://blogghjalp.wordpress.com under my first http://respons.wordpress.com.
Something must have happened then ( thery have the same gmail account. Suddenly when I recieved mail to blogghjalp, they arrived to the spam folder with Support as from .. like this ( från Support <“Vb”> )
as topic is stands ..
[Wordpress Blogg guide pÃ¥ svenska] Kommentar: “Pinga din blogg”suddenly our letters å, ä ö doesn´t work and this info, in the header isn´t in any other mail header info, than just my new blog account.
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=”iso-8859-1″I marked as not spam, but since today I haven´t got any mail from neither of my blog accounts.
But actually, just as I am writing this, it seams to have been solved. I just got a mail, in the topic I wrote above and now the letters are okey too.
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I was having the same trouble as barbarah & respons and, like respons, I’m happy to report, mine looks fixed now, too!
Yay!
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Yes, this should have just been fixed. Sorry for the weird “From” addresses that were there for a bit. We are working on ways to improve email delivery. You should already notice that if you use the bulk comment moderation feature that it is now lightning fast compared to before. We also hope to allow @hotmail.com addresses during signup in a few days (They have been disallowed for some time now because of mail not getting through).
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That’s cause they’re busy sending all that open relay stuff from spammers that MS ignores. 6.1 million connects yesterday on my boxes. “Oh, no. Our boxes are secure.” *grumble*
edit: Thanks. :)
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Thanks for all the improvements, Barry! It’s good to know you guys are working on making stuff better even if it isn’t broken!
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Thanks to the powers that be. :) Everything started working correctly again some time yesterday afternoon.
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