when adding users email doesn't get set

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  kens7601blog · Member · Oct 30, 2016 at 12:14 pm

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  I am asking this about another domain. asbcworcester.com. The pastor is trying to add me as an administrative user on his WordPress site. Email is supposed to be sent, but I never receive it.

  Can someone please help straighten this out for us.

  Thank you
  Ken

  The blog I need help with is: (visible only to logged in users)

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  csmoran9 · Member · Oct 30, 2016 at 12:40 pm

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  there likely was an issue with the connection at the time the head admin did the process for adding you and so the email never went through. You should ask that person to do it again.

  if they are unsure if they did it properly you can provide them with the link below.

  https://en.support.wordpress.com/user-roles/#administrator

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  kens7601blog · Member · Oct 30, 2016 at 5:59 pm

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  It’s been tried many times and the email never gets received (and yes, I checked my spam folder).

  Thank you in advance
  Ken