When and where will I get my payment refunded after cancel a purchase?

• 

  tvxqamerica · Member · Jul 14, 2017 at 2:55 pm

  • Copy link
  • Add topic to favorites

  I canceled a purchase of 79$ and my credit card shows the purchase but not the refund. Please can you tell me when and where will I get my payment refunded after cancel a purchase? it will go to the credit card or where?

  The blog I need help with is: (visible only to logged in users)

• 

  synora10 · Staff · Jul 14, 2017 at 5:25 pm

  • Copy link

  Hi there!

  According to https://en.support.wordpress.com/refunds/, your refund will go to the same credit card that was used for the purchase.

  As far as when you’ll receive the refund:
  After processing, refunds usually take about ten days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

  Hope this helps!

• 

  synora10 · Staff · Jul 14, 2017 at 5:27 pm

  • Copy link

  Oops, I meant for that to be actually quoted:
  After processing, refunds usually take about ten days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.