When i buy jetpack plugin i got this error ‘Purchases are currently disabled’

  • Unknown's avatar
    sherazkhan007 · Member ·

    Hi Team, i want to buy wordpress plugin name jetpack social, when i try to buy its premium plan i got the error of ‘Purchases are currently disabled.’ i have 10 sites, i want to buy this plugin for each site, i am not able to buy any of these site.. please fix my issue asap

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there, our forums staff isn’t able to resolve this, but if you haven’t already done this once, please reach out directly to our Payments team for assistance.

    Just use the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.” Your request will reach the right eyes, with the right info. We’ll give them a heads up, too. Thanks!

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