When I click on a single product it does not load the product, only Header and Footer.

  • Unknown's avatar
    drewsdecalsvinyl · Member ·

    When I click on a single product it does not load the product, only Header and Footer. I can navigate via menu just fine until I click on one of the available products on a category page and then it just loads the Main Header and the Footer. The single product listing that I’m trying to access does not show up. This is happening to a few of my Subcategories on my main menu. Lost a lot of great business opportunities today since it is labor day and I had just activated and advertised a Promotional coupon.. My main host via Web2ink is not available since it is a holiday and I NEED HELP… :(

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

  • The topic ‘When I click on a single product it does not load the product, only Header and Footer.’ is closed to new replies.