When I hit publish, it schedules my post. When I hit schedule, it posts…
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My system time is correct. I just tested it in Firefox and it worked, but then I retried it in Chrome and it worked there as well this time. The only difference in the way I normally post and the test I just did would be that there are usually 10-15 minutes after I’m working on a post (usually save it as draft) before I hit the Publish button.
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If I may… check your reader, you’ll see the post is there, just it was probably posted with the date stamp of when you first saved it to draft. Which is why people don’t see it in their reader, because it doesn’t show up at the top.
I documented all of this, spent 2 hours with support and took screen shots of what was going on, was told that it would be very helpful, but apparently you still don’t understand what is going on.
It’s a pity!Lately, new problems arose, but I’ll try to deal with support again, as soon as I have an hour to spare.
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I was in a live chat with support.
They saw everything that was happening on my screen as I was doing it, and sent screen shots of it as well. -
We hadn’t received screenshots because you said you were having trouble making them, but would get in touch with us when you had them.
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No, you are mistaken. These were two separate things that happened in the same evening. I was first with one person, sent screen shots from my computer as things were happening, then chatted with a different person about my phone and didn’t manage to get the screen shots from my phone. But you have all the necessary evidence about what’s happening from my laptop.
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I am totally unable to take screen shots from my phone.
And considering the conversation we are referring to took place at least 3 weeks ago and that the person I was having it with said “Thanks for the screen shots, they’re going to be very helpful” I assumed you had all the evidence you needed… and erased the files two days ago. -
I’ll go ahead and close this thread, review the transcripts, and contact you by email when we’ve found links to the screenshots. Cheers!
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