When I renew the website, why do I prompt that the purchase has been disabled
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When I renew the website, why do I prompt that the purchase has been disabled? The website is about to expire. I need to renew it!
The blog I need help with is: (visible only to logged in users)
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Hi there!
I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.
Thank you for your patience. -
Before I asked you why my website can’t be renewed, you replied that I have a public check to check and let me wait, but my website must be renewed, otherwise it will be stopped, and there is no way to wait. I have about six or seven websites that need to be renewed. Please help me out!
First: the website is about to expire. I don’t know how long I need to wait for you, but maybe it’s too late. I need to renew the website urgently
Second: I don’t know what you mean by public check. I only remember that when I renewed the fee, when I clicked the renewal domain name, I didn’t ask me to deduct the money. I was prompted to bind the credit card before it expired, but I didn’t know how to bind it!
Third: your payment team didn’t contact me. How can I contact them?
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Hi there, please see the reply from Staff in your other thread at https://wordpress.com/forums/topic/when-i-renew-the-website-why-do-i-prompt-that-the-purchase-has-been-disabled/#post-3502068 and kindly be patient for the billing team to contact you rather than opening new forum threads. This is something we can’t resolve here in the public forums. Thanks for your patience.
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ppxox.com and uuxox.com The domain names of these two websites are about to expire, but they cannot be renewed. The system prompts “purchase is currently disabled.”. Please contact us to re enable the purchase “contact customer service, no one replied what should I do
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ppxox.com and uuxox.com The domain names of these two websites expire in 8 days. If customer service doesn’t contact me all the time, can my domain name still be used?
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Hi there, please see the reply from Staff in your other thread at https://wordpress.com/forums/topic/when-i-renew-the-website-why-do-i-prompt-that-the-purchase-has-been-disabled/#post-3502068 and kindly be patient for the billing team to contact you rather than opening new forum threads. This is something we can’t resolve here in the public forums. Thanks for your patience.
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The domain name of the website needs to be renewed. There is no reply from customer service. What can I do instead
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Stop creating duplicate threads, you won’t get better or faster help! Instead stick to your initail thread at https://wordpress.com/forums/topic/when-i-renew-the-website-why-do-i-prompt-that-the-purchase-has-been-disabled/#post-3502068
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Hi, I’ve merged all of your requests into this one. We will leave it open in case you decide you need to comment again here, but do not open new threads or your posts may end up in spam.
Our billing team will typically respond within 1-2 business days. Please be patient and wait for that response.
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