When I updated my wordpress.com site to 4.7. I lost all my work.
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When I updated my wordpress.com site to 4.7. I lost pretty much all my work. All my images are unlinked and alot of the text is missing. It also seemless alot of the editing features I previously had are missing.
The blog I need help with is: (visible only to logged in users)
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re: http://thisisnotarealwebsiteitisonlyatest.wordpress.com/
The version of WordPress software every wordpress.COM site runs on is the most recent one. Here, at wordpress.COM our Staff do all version upgrades for us users, and they are done 1 month before they are released to wordpress.ORG users.
If you are reading anything other than the relevant support documentation here http://support.wordpress.com that applies to all wordpress.COM hosted blogs like your site then toss it away as it does not apply to your site.
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This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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serializenow.com is hosted by GoDaddy.com. That site is not on our servers. It is a WordPress.ORG software install on paid hosting and you are posting to the wrong support forum.
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