When is going to be my refund ready?

• 

  lataza1 · Member · Sep 8, 2021 at 12:30 am

  • Copy link
  • Add topic to favorites

  Hi I want to know when do I’m going to have my refund it has already passed 10 days since I cancelled my plan and domain name and up to this date I haven’t received the refund.

  Site: https://lataza1.wordpress.com.
  WP.com: Yes
  Correct account: Yes

• 

  supernovia · Staff · Sep 8, 2021 at 1:30 am

  • Copy link

  Hi, generally I’d allow 10 business days first, then check with your bank to see if they can see the refunds. In your case there are two, as they domain and plan were processed separately.

  If you don’t see them, let us know and we can email you with the ARN so your bank can try to trace their routing.