When is the refund?

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  runfatfun · Member · Sep 6, 2021 at 2:07 pm

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  When is the refund?thanks you.

  Site: https://ootalker.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-totoro · Staff · Sep 6, 2021 at 8:40 pm

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  Hi there,

  I can confirm that you have cancelled your WordPress.com Personal Plan and the domain ootalker.com

  Please note that we have a 14 day refund window, but you have cancelled your upgrades after that period has passed. Because of this the upgrades have been cancelled without refund.

  Would you like to reactivate them so you can continue to use them since it’s not possible to refund?

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  runfatfun · Member · Sep 9, 2021 at 2:49 pm

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  I want to restart my website

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  helper-heroponriki · Member · Sep 9, 2021 at 5:54 pm

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  Thanks for confirming! I’ve restored your Personal plan to ootalker.wordpress.com as requested.

  You’ll need to re-register your domain using the free (for the first year) domain credit as the domain was released back into the market in the time between our last reply and yours.

  You can get started with that here: https://wordpress.com/domains/manage/ootalker.wordpress.com

  I hope that helps! Let us know if you have any questions or need help with anything else.