When logged into blog, .FLV files play audio, not video, using video shortcode

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  fcnwrtr · Member · Dec 24, 2013 at 1:10 pm

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  I’m using WordPress 3.8 and the Siffusion template on an externally-hosted web provider.

  I’ve embedded a few .FLV files into posts using the [video] shortcode; files encoded using the FLV video codec and MP3 audio codec.

  The .FLV videos play correctly (sound and audio) when I’m not logged into my blog, yet when I do log in and choose “Visit Site” from the upper-left navigation menu, the video never displays but the audio will play. (Gray background for video is shown.)

  I experience this in the IE 11 browser, but I don’t experience the behavior in Firefox 25.0.1.

  Any ideas why this might be occurring?

  The blog I need help with is: (visible only to logged in users)

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  fcnwrtr · Member · Dec 24, 2013 at 1:19 pm

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  Amending details to my question.

  No longer seems straightforward, as it seems to be an intermittent issue within IE 11.

  After several more attempts without changing any of the [video] shortcode options (or blog post details), on one visit I was able to see the videos when logged into the blog, and on a different visit I was not able to see the video when not logged into the blog.

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  staff-totoro · Staff · Dec 24, 2013 at 5:58 pm

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  I'm using WordPress 3.8 and the Siffusion template on an externally-hosted web provider.

  Unfortunately, I cannot assist you directly, as we only support blogs hosted here at WordPress.com, and I do not have the proper access to your site to help.

  For help with your issue, please post your request at the WordPress.org support community site:
  http://wordpress.org/support

  Best of luck.