When only navigating the site, purposefully clicking ‘free’ I was still charged that day.

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  marissajballato · Member · Apr 29, 2020 at 12:35 pm

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  Refund

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  staff-mckluskey · Staff · Apr 30, 2020 at 8:05 am

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  Hi,

  there are no paid subscriptions under your account and so we have not charged you anything. Do you have any other WordPress.com account where you might have purchase something? If so, you will want to log into that account to manage it.

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.