When resetting a password doesn't work what then?

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  victoriajklassen · Member · Mar 21, 2016 at 9:00 pm

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  Advice here doesn’t work: https://en.support.wordpress.com/passwords/
  I have received the reset password link to my account primary email address. I click on the link and it says ‘Key not valid.’ What’s that all about?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 23, 2016 at 2:37 pm

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  Hey there Victoria,

  I sent you e-mail regarding a password reset link. Let me know if you did not receive it.

  Thanks!