When trying to select a theme, I can't login

  • Unknown's avatar
    stevemyhoneydohomescom · Member ·

    Hi. I’m very new to this, and trying to build a site. I have a domain and wordpress account. I can add images, text, etc through ‘my Site’. However, when I try to add a theme, it’s prompts me to login again, but when I try to, it doesn’t recognize my account/email address/username anymore. What am I doing wrong?
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi

    To add the new theme first log in to the site admin page.

    https://myhoneydohomes.com/wp-login.php

    After logging, you will get a dashboard on the left-hand side of the dashboard there is an appearance tab click on the tab and select themes under that search the theme or check the theme you want and then click on activate button.

    Here is the support document for adding the theme for org platform sites:
    https://codex.wordpress.org/Using_Themes

    additionally,  Your site is using WordPress.org software which is hosted on another host. So WordPress.com forum is not the right place to get the solution for your question.

    You can post your question in WordPress.org forum:
    https://wordpress.org/support/forums/

    For more information here is the support documentation link below:
    https://codex.wordpress.org/

    WordPress.com forum helps the sites hosted on WordPress.com only
    WordPress.com and WordPress.org are both different platforms, you can find more information for this here:
    https://en.support.wordpress.com/com-vs-org/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
    https://wordpress.org/support/register.php

    Hope this helps

  • Unknown's avatar
    stevemyhoneydohomescom · Member ·

    For clarification, I can’t really customize it at all. Any time I try to make changes and publish, I’m sent to a wordpress login page again, and it won’t even recognize my email addresses when i try to reset my password. very frustrating.

  • Unknown's avatar
    stevemyhoneydohomescom · Member ·

    Thank you for the prompt response. My problem is that I can’t even log in to that first site admin page you provided. I can login through wordpress directly, but whenever I have to login through the admin link you provided, it doesn’t recognize my email address, username, etc…

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi tevemyhoneydohomescom

    If you are getting the issue again and again and the issue is related to email and login i think you should also contact Bluehost they will help you sorting out this issue

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