Where are visitor stats versus view stats? The chart disappears, why?

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  ppc910 · Member · Apr 1, 2013 at 9:33 pm

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  I’m having trouble finding my views versus my visitors. When I first open STATS, I see the reported visitors and views in the column, but then it disappears and I can’t find the visitor stats later in the day. Same thing happens to the map of where visitors are from. The map is in stats when I first open and then I can’t find it again later in the day. Can you advise? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Apr 1, 2013 at 9:35 pm

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  Simply explanataion.
  I come to your blog (1 visitor) and I home page visit. I then click links to 2 posts and 2 pages. Total = 5 page views

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  thistimethisspace · Member · Apr 1, 2013 at 9:39 pm

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  I apologize for my first answer. Ignore it please as I didn’t read carefully enough. The disappearing chart issue sounds browser related.

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are, please do these four things:

  1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If you are not successful let us know exactly which browser (and version of it) you’re using by checking here http://supportdetails.wordpress.com and post any error reports you get.