Where can I find the A code for my site?

• 

  notanothersoprano · Member · Jul 4, 2013 at 4:41 pm

  • Copy link
  • Add topic to favorites

  Where can I find the A codes for my website? I need to be able to access my e-mails from my old mrsite account

• 

  kardotim · Member · Jul 5, 2013 at 5:54 am

  • Copy link

  Do you want to set up e-mail re-routing so it connects your lisajcoates.com domain to your external e-mail account? If so, then send us your MX e-mail records (which can be provided by your e-mail host) and we’ll set this for you.

  Looking forward to your reply.

• 

  notanothersoprano · Member · Jul 5, 2013 at 3:44 pm

  • Copy link

  MX 10 mail.lisajcoates.com.
  MX 20 mail2.lisajcoates.com.

  Many thanks!

  Lisa

• 

  kardotim · Member · Jul 5, 2013 at 5:58 pm

  • Copy link

  It seems you’ve already set the records at https://lisajcoates.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=lisajcoates.com . Your e-mail should work again shortly.

  Please let us know if you need any further assistance!

• 

  notanothersoprano · Member · Jul 7, 2013 at 9:41 pm

  • Copy link

  still not working and I need to access it urgently!!!!!!!

• 

  kardotim · Member · Jul 8, 2013 at 7:16 am

  • Copy link

  Where is your e-mail hosted? The current MX records aren’t correct. Please contact your e-mail provider and request the appropriate MX records.

  Thank you.

• 

  notanothersoprano · Member · Jul 8, 2013 at 1:05 pm

  • Copy link

  I’ve already done this but I’ll try again!

• 

  kardotim · Member · Jul 8, 2013 at 1:16 pm

  • Copy link

  Great. Feel free to send us the MX records and we’ll set them for you, but the mail.lisajcoates.com isn’t correct.

• 

  notanothersoprano · Member · Jul 8, 2013 at 1:37 pm

  • Copy link

  This is what they’re saying the records are:

  (1) MX Priority 10 , mail.lisajcoates.com.
  (2) MX Priority 20 , mail2.lisajcoates.com.

  but it won’t let me input them in that format

• 

  notanothersoprano · Member · Jul 8, 2013 at 1:38 pm

  • Copy link

  they’ve also said:
  Kindly check it with wordpress support as it needs to be in above priority so that it works.

• 

  kardotim · Member · Jul 8, 2013 at 2:06 pm

  • Copy link

  mail.lisajcoates.com points to your WordPress.com blog (on our servers), which is not where the e-mail server is.
  The MX records needs to point to your provider’s e-mail server, which is probably an IP address. Could you request them to give you an IP address instead?

  Thank you! :)

• 

  notanothersoprano · Member · Jul 8, 2013 at 2:28 pm

  • Copy link

  mail.lisajcoates.com A 193.227.106.203
  mail2.lisajcoates.com A 193.227.106.204

• 

  notanothersoprano · Member · Jul 8, 2013 at 2:28 pm

  • Copy link

  they’ve said they give A records. Will this work?

• 

  notanothersoprano · Member · Jul 8, 2013 at 2:32 pm

  • Copy link

  I can’t do it myself, it’s saying it’s in the wrong format

• 

  notanothersoprano · Member · Jul 8, 2013 at 4:47 pm

  • Copy link

  I do appreciate that you have other things to do, but I’m really getting desperate here. I’m waiting to hear back about so many things (jobs, auditions etc) and there’s information I desperately need on there about a competition I’m doing this week. I really need to get this e-mail working again

• 

  kardotim · Member · Jul 8, 2013 at 9:00 pm

  • Copy link

  I’ve just set the records for you. Please let me know if e-mail is working again.

• 

  notanothersoprano · Member · Jul 9, 2013 at 11:51 am

  • Copy link

  No it’s still saying page not found. Could it be something to do with cookies now? I had that problem with mapping the domain in the first place

• 

  kardotim · Member · Jul 9, 2013 at 12:54 pm

  • Copy link

  I took a look and everything is working properly. Can you please try clearing out your browser cache?