Where can I go and cancel subscription of this website?

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  victorcdw · Member · Feb 10, 2023 at 2:33 am

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  Hi, I would like to cancel the subscription of this domain. However when I go to https://wordpress.com/me/purchases page, I can’t see any purchases. How do I cancel it?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Feb 10, 2023 at 3:30 pm

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  Hi there:

  Typically, you can cancel and refund these via https://wordpress.com/me/purchases per our refund policy https://wordpress.com/support/manage-purchases/#refund-policy

  However, instead you initiated a chargeback dispute with your credit card provider: https://wordpress.com/support/payment/chargebacks/

  We can still issue a refund for this, but not while the chargeback dispute is active. Once you have canceled that dispute with your credit card provider, we’ll be happy to issue a refund.