Where did my site go?!?!

  • Unknown's avatar

    I’ve been having major issues with my site ever since my last update… and now I can’t even find my site or reach it through logging in or using the links you keep emailing me.

    Please help

  • Hi there,

    I do not see any sites under your @alinarkal WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

  • Unknown's avatar

    the URL is narkal.com

    alinarkal is not the user name I created it under.. I think I accidentally created a new account when I couldn’t access mine.

  • It does look like you might have accidentally created a new account.

    The site at narkal.com looks to be hosted at Dreamhost. Our best recommendation is to get with Dreamhost support first.

    Secondary to that, hop over to the Jetpack support forum on the WordPress community forums here to get additional help: https://wordpress.org/support/plugin/jetpack/

    We hope you are able to find a quick solution and get your site back on track. :)

    We’re directing you to those two resources because your site is not hosted here at WordPress.com, and these forums are for folks that need help with sites hosted on WordPress.com servers. Thanks so much for understanding.

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