Where did my stats go?
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I had to momentarily deactivate my plugins to do an upgrade on the advice of Bluhost and now 6 months of stats are gone! How can I get these back? I also fixed a broken feed but that shouldn’t have made me lose anything because the problem feed left off at 6 months ago when I changed hosting carriers. The stats have been great since July, now they are decimated.
Blog url: http://www.decorgirl.net/ -
Are you using Jetpack or the WordPress.com Stats plugin?
If you’re using Jetpack, were you using WordPress.com Stats before?
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I was using Jetpack all I did was deactivate for maybe 10 minutes and reactivate it. I had Jetpack since I changed hosting services in July. I lost stats prior to that but I just figured it was due to the hosting change.
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Nope. All I did was deactivate all my plugins for 10 minutes and burned a new feed at feedburner.
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When you re-activated Jetpack, did you connect it to the same WordPress.com account that it was connected to before?
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Well I only have one wordpress.com account which has nothing on it but my ability to log in for I’m not sure what, but my blog is on WordPress.org. As far as I know nothing changed there. The odd thing is I picked up stats that I had previously lost when I changed hosts, but the ones from the last 6 months are missing. I’m sure it is something small but not being a tech. I don’t know.
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Thanks for clearing that up.
We’re looking into this and we’ll let you know if we find anything.
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