where do i find answer's to my previous questions?

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  sillyoldjen · Member · Nov 14, 2017 at 12:50 pm

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  Hi there, i sent a question on saturday and I have received an email saying that Darcie has replied, how do I find this reply from my account? The link in the email does not work. I have tried searching the forums by my username, by Darcie and by the text in my original question but it finds nothing? Sorry if I am being stupid but I have really tried! Many thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 14, 2017 at 3:29 pm

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  Howdy –

  No worries, I’ll be happy to help. Can you confirm which site you were working on?

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  sillyoldjen · Member · Nov 15, 2017 at 8:11 am

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  Thanks Liza, I am on WordPress

  Cannot see anywhere how I view my previous questions / previous posts, its bizarrre!

  Brgds

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  justjennifer · Member · Nov 15, 2017 at 8:36 am

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  Hi there, I don’t see any other forum question other than this one on your member profile page https://en.forums.wordpress.com/profile/sillyoldjen

  Were you perhaps logged in with a different username account or perhaps are in contact with support by email?

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  sillyoldjen · Member · Nov 15, 2017 at 12:05 pm

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  Hi Jennifer,

  How strange – I am receiving emails saying that I have an answer waiting etc etc

  Oh well, let me ask again here

  When I try to log in (on both my macbook and my tablet) I cannot because the log in box is not active. By this I mean that I cannot click on the username/password fields to enter my details. Strangely it works on my son’s tablet but no other devices. Have you heard of this problem from other users? What is the solution please?

  Many thanks and brgds

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  staff-zinnia · Staff · Nov 15, 2017 at 5:49 pm

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  How odd. Can you tell me which site you are trying to access? Let me make sure that you are signing in at the right place.

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  sillyoldjen · Member · Nov 17, 2017 at 1:32 pm

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  Jenny Hughes

  I am using the log in button on the lower right hand side

  Thanks

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  staff-zinnia · Staff · Nov 17, 2017 at 2:24 pm

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  Thank you. Does restarting the device resolve this issue? Are you trying to sign in to an app or through the web browser? Does a different browser work?

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  sillyoldjen · Member · Nov 17, 2017 at 3:40 pm

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  No, restarting does not help. Yes I am using Safari browser

  I have not tried downloading another browser etc

  Have you heard of this problem from others also?

  I must get a new browser you think? Surely should work in Safari

  Brgds

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  staff-zinnia · Staff · Nov 20, 2017 at 5:29 pm

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  There aren’t any other reports like yours, which makes me suspect that there’s something goofy happening with your local setup.

  Please let me know if a different browser works. I would try Firefox or Chrome.