Where do I find my order details and thank you page?

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  sofietimetodatebe · Member · May 26, 2022 at 6:01 pm

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  Hi, In the ‘my account’ section the ‘detail orders’ button is not working. I’m also looking for the ‘thank you page’ after the payment is done, now it’s refering to an empy shopping basket… Can I get some more info on how these pages are generated? I’m not able to find a reference or setting for them. Thanks!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  shwetharmaiya · Member · May 26, 2022 at 6:05 pm

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  Hi,

  If http://www.timetodate.be/ is your website URL, then wordpress.org forums is the place to go.
  https://wordpress.org/support/forums/

  As one.com is the domain hosting provider and the wordpress.org software is used.

  there is a difference between wordpress.org and wordpress.com.
  https://wordpress.com/support/com-vs-org/

  Regards
  Shwetha

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  kokkieh · Staff · May 27, 2022 at 6:57 am

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  Hi there,

  Please contact WooCommerce support directly for help with this:

  https://wordpress.org/support/plugin/woocommerce/

  
  @shwetharmaiya,

  Just a quick note that the WordPress.org forums you linked to only provides support for the Core WordPress software.

  The features the OP mentioned above, like “orders”, “shopping basket” and “My Account” page aren’t stuff that form part of WordPress itself, which means it’s added by a plugin. And if you inspect the source code of their site, you’ll see that’s the WooCommerce plugin in this case.

  For features coming from a specific plugin or theme it’s always best to refer people to that product’s support instead.