where does community forum stuff show up publicly?

  • Unknown's avatar
    modarch · Member ·

    Many years ago, when we first created our WordPress site, I appreciated SO much the superb expert help I received from the community forums.

    But all seems very different now with support options, so before asking for help again, just wanted to check where exactly my questions & your answers will show up publicly?

    Our small nonprofit has had our WordPress site for many years & we’ve never had any trouble with it, so haven’t needed to reach out to anyone until now.

    Thank you for still being there. Hope you may be able to help us please? Many thanks!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Thank you for reaching out to us, and it’s great to hear that you’ve had positive experiences with the WordPress community in the past. When you ask for help, your questions and our responses will show up publicly in this support forum, where other users can also benefit from the solutions provided.

    We’re here to provide assistance and support for your nonprofit site, modern-architecture-foundation.org. Please feel free to ask your questions or share the issues you are experiencing, and we’ll do our best to help you. What specific challenges or questions do you have about your WordPress site at the moment? We’re eager to assist you in any way we can.

    You may also see an “email” option when you contact support (this is provided via the upgrades on your account) and you can use this option if you wish as well. Your question goes to the same support staff, and we will reply privately via email instead of a public reply in our forums.

    Thank you for still being a part of our WordPress community, and we look forward to helping you further.

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