Where Has My Website Gone??

• 

  ststyling2013 · Member · Dec 19, 2013 at 7:28 pm

  • Copy link
  • Add topic to favorites

  This Newbie Needs Some Expert Help…

  My first problem was that every time I went to log in to my original WordPress website/account, it would say that the password was incorrect. I would then reset the password as requested, and when trying to log in with the new password, it would again reject it (this happened several times). I was given one last attempt, and after it didn’t work, I was given nothing, and was completely blocked out. I have used the recovery form, however all the information that is requested I never received in the first place as I haven’t paid any money for the site.

  My second issue is off the back of the first. Now nothing seems to exist. I cannot log in and I had to create this new blog account just to access this support forum as there seems to be no way to contact WordPress for support. I tried registering my website name again, and it says that it is already registered, yet I can’t access it.

  How do I get my website back?

  Thanks,

  Sophie.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 19, 2013 at 7:35 pm

  • Copy link

  Is this the blog you mean?
  http://sophiethorpe1.wordpress.com/
  The login link is http://sophiethorpe1.wordpress.com/wp-admin/
  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and if required click the “Need More Help” link and complete the form for account recovery.

• 

  raincoaster · Member · Dec 19, 2013 at 7:38 pm

  • Copy link

  my original WordPress website/account,

  And what IS the account? What is the username? What is the URL of the website? We aren’t psychic.

• 

  timethief · Member · Dec 19, 2013 at 7:44 pm

  • Copy link

  This blogger has been registered for one hour only and I think what I posted above will be helpful to her.