Where has my website gone??
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I was just about to update my website and when I logged in my website no longer seems to exist in the form that it appears on the internet i.e. it is a very old version of the initial site?? I also noticed that WordPress seems to have been updated since I last used it. Has anyone else experienced this problem…and is it possible to retrieve the most recent version of a website that appears on the Internet but not in your account?? Many thanks
The blog I need help with is: (visible only to logged in users)
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This is an empty wordpress.COM hosted site https://sarahworgan.wordpress.com/ that has never been set up.
What is the exact URL starting with http:// of the site you refer to?
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Sorry but you are in the wrong place. These forums are only for blogs/sites hosted by WordPress.com
WordPress.COM and WordPress.ORG are completely separate and different http://support.wordpress.com/com-vs-org/
And you should ask in the WordPress.org forums.
http://wordpress.org/support/If you don’t have a username on the ORG forums, you’ll need to register one there.
Cheers
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sarahworgan.com is hosted by RapidSwitch
IP Address: 109.169.48.143
Name Servers:
ns3.zyma.com
ns2.zyma.comThat site is not on our WordPress.COM servers and you are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.
The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
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Hello, thank you timethief and galois for your responses. I think you may be right that its wordpress.org and not wordpress.com that i need to access. The only problem is that when I try to login to wordpress.org…it doesn’t recognise either of my email addresses? The usual address for my website is http://www.sarahworgan.com Now when I type this in the search bar is comes up as isarahworgan.com?
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@sarahworgan
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
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