Where have my subscriptions disappeared to?

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  suzanneper · Member · Jun 4, 2012 at 10:53 am

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  At the bottom of the Jetpack site stats on my site, there is the subscription field but it no longer tells be how many subscribers I have and so I also have no access to their email addresses. My site is: http://www.strandsofmylife.com
  regards,
  Suzanne
  Blog url: http://www.strandsofmylife.com/

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Jun 4, 2012 at 1:34 pm

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  Did you perhaps changed/moved your blog recently? if so, what’s your old blog address?

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  suzanneper · Member · Jun 4, 2012 at 6:36 pm

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  Maybe it is called http://www.theaffordablewardrobe.com. I changed the name ages ago.

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  staff-blorbo · Staff · Jun 4, 2012 at 7:02 pm

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  Would you please tell us which version of Jetpack you’re using?

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  suzanneper · Member · Jun 4, 2012 at 7:35 pm

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  Version 1.3.4 – the latest one, which I updated to recently.

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  staff-blorbo · Staff · Jun 4, 2012 at 7:53 pm

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  Would you please take a screenshot of what you see at Jetpack -> Site Stats, then upload it somewhere so we can take a look?

  If you don’t want to make the screenshot public, you could upload it via Media -> Add New in one of your WordPress.com blog’s Dashboard (not your self-hosted WordPress.org blog).

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  suzanneper · Member · Jun 4, 2012 at 9:13 pm

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  I am now at work and here I can see the subscriptions. Maybe it is something to do with the browser I am using at home. I will check it on a different browser at home tonight and let you know if there is still a problem. Thanks for your help.
  Suzanne

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  bryanvillarin · Staff · Jun 4, 2012 at 9:39 pm

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  You’re welcome, Suzanne!

  I just wanted to let you know that you can download the latest browser versions through Browse Happy.