Where is credit card info on the receipts?
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I’ve asked this before
but that topic was closed saying it had been forwarded to development, but there is lots on their plate. Yes, I expect that’s true, but I just got another receipt without any credit card info.
Just wanted to remind folks that it is still an issue. It’d be really helpful to know if I just need to forward the receipt (if the client’s card was used) or the receipt plus request for reimbursement if I recognize the four digits as my card.
The blog I need help with is: (visible only to logged in users)
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Hi Nancy,
We’re still aware of this. We’re still working on a complete overhaul of our internal billing system, that will include keeping reference of the credit card used.
With auto-renewing transactions, we actually don’t retain what credit card is used. We reference a past payment transaction from PayPal and use that as the basis for the renewal, so it isn’t as simple as changing our receipt template.
That said, we’re working on it. With the new internal system being developed, enhancements like this will be rolled out when the project is finished, rather than making the improvement twice on the current system and on the new one.
I appreciate your patience. Thanks!
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Thanks. That helps explain things. I didn’t realize that was a feature supported by PayPal…
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