WHERE IS LIVE CHAT??????

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  chloedt890 · Member · Jan 24, 2017 at 11:37 am

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  ARGHHHHHHH

  The blog I need help with is: (visible only to logged in users)

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  petiteenfanceetcie · Member · Jan 24, 2017 at 11:39 am

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  same here !!!

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  vichuroxx · Member · Jan 24, 2017 at 12:06 pm

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  hey,

  I saw you asking for the live chat option. I have a confusion that

  if you are asking about the live chat which enables the users to chat with you or the live chat which can be used to reach WordPress staffs for support

  Live chat support

  If you are over wordpress.com , then you should use some plans. if you are over the free WordPress version you may upgrade here

  then you will see the live chat support under plans

  Live chat that enables the users to chat with you is not possible in wordpress.com , you may move to managed wordpress for that

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  vichuroxx · Member · Jan 24, 2017 at 12:08 pm

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  if you are subscribed to any of the plans , then you may use live support from plans-> my plans ->ask a question

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  chloedt890 · Member · Jan 30, 2017 at 10:01 am

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  In the admin/backend area of wordpress? because I cant see any ‘plans’ button

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  vichuroxx · Member · Jan 30, 2017 at 10:09 am

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  Hi there,

  Please see the option plans above the blogpost option in the website sidebar :)

  This feature is only available if you have subscribed any plans other than the free wordpress..

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  kokkieh · Staff · Jan 31, 2017 at 10:53 am

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  Hi there,

  As stated by @vichuroxx, live chat is only available as part of our paid plans. You can add a plan to any site where you are an admin by clicking on My Site->Plans

  You can find all the different support options here:

  Help! Getting WordPress.com Support

  But why don’t you just tell us what you need help with so we can actually help you? Had you done that from the start your question might very well have been answered by now.