Where is my account?

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  thesienapress · Member · Sep 21, 2020 at 7:42 am

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  Hello,
  I upgraded to a website last week but I don’t see under what email I created the original blog. It’s not coming up under my email address (so I just joined [again] as new) but how is it I created the blog without an email address originally? Can I map the website to this new account I just created?
  Thanks.

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  staartmees · Member · Sep 21, 2020 at 7:51 am

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  A site you created last week cannot be connected to an account you only created 9 minutes ago. As you upgrade to a paid plan, you have a transaction ID which you can use to restore access to your account at https://wordpress.com/support/account-recovery/#account-recovery-form.
  On the wordpress.com plan a site is always connected to a wordpress.com account; you cannot create a site without an email address. The email address is the unique identifier.

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  calmeetvolupte · Member · Sep 21, 2020 at 8:43 am

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  Thanks for your help. I’m sorted everything with an expert. Much appreciated!