Where is my contact form going to?

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  stmichaelsguesthousewhitstable · Member · Mar 18, 2018 at 8:12 pm

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  I’ve set it up to go to my email but they’re not coming through? I’ve tripled checked the spelling. The test forms are coming through to the feedback area of WP Admin.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Mar 18, 2018 at 8:26 pm

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  This support doc https://en.support.wordpress.com/forms/contact-form/ says:

  When a user submits your contact form, it will be emailed to the author of the post/page (to the email address that they have on file for their WordPress.com account), and the subject line will be the title of your post. If you wish, you can change both the recipient and the email subject of your emails by clicking the “Settings” tab. Separate recipient emails with a comma to send to multiple recipients. You can also change the email address and subject.

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  stmichaelsguesthousewhitstable · Member · Mar 18, 2018 at 8:28 pm

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  Hi thanks themagicrobot – I’ve done all this to no avail :(

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  themagicrobot · Member · Mar 18, 2018 at 8:51 pm

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  Does that mean things are working now or not? :(

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  kokkieh · Staff · Mar 19, 2018 at 6:54 am

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  Hi there,

  I see you have a Gmail address specified for your contact form. I checked our logs for that address, and we’ve sent emails to that address for all the test submissions appearing in the feedback section of your dashboard.

  If you’re not receiving those, then they’re being filtered on Gmail’s end. Please check the spam folder in Gmail, and also the Social and Updates folders if you have them enabled.