Where is my information stored?

  • Unknown's avatar
    onesixphoto · Member ·

    Hello! I am trying to find an invoice or subscription payment for my website http://www.onesixphoto.com, but when I log in using (email visible only to moderators and staff) it says I don’t have a website (even though it’s live). I have my site linked to my google suite, so I’m hoping you can help me find out where I can see the admin panel of my site as well as the receipt for 2021. Thank you.

    WP.com: Yes
    Correct account: Unknown

  • supernovia · Staff ·

    Hey there, it looks like you have two different accounts. Can you log out and log in with the account associated with that site? It should be the email address that gets comment notifications and what not, so you can try commenting on the site and checking all of your email addresses if needed.

    You’ll also get renewal reminders and what not there.

    Does that help? If not, we do have an account recovery form here:
    https://wordpress.com/support/account-recovery/#account-recovery-form

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