Where is my normal New Post Page?

  • azaozz · Staff ·

    @theelephantschild and @theperfectipodcollection I’m glad the problem was resolved but we would still need to find out where that 17 million pixels setting came from.

    Could you remember the last time you used the New Post or Edit Post screen before the problem? Did you use your usual computer and browser or perhaps used a tablet or even a smart phone? Also did you resize the editor (either Visual or Text)?

    Thank you beforehand for any information.

  • Unknown's avatar
    theperfectipodcollection · Member ·

    Hello azaozz,

    I only use my desktop and laptop computers.

    The problem started right after saving work, while editing a post in HTML mode. One unusual characteristic of my editing that day was the following: my wife was helping me that day (my hand is injured), and she had zoomed the text in to make it very large.

    As I said before, I also approved a clever spam message an hour or two beforehand, one that had escaped the filter and looked quite authentic. I removed it almost immediately. I did not flag it, but I still may have a copy of it on email. Nothing about it is particularly notable, except for the smooth talk.

    John

    I hope that helps.

  • Unknown's avatar
    theelephantschild · Member ·

    I’m usually on WordPress several hours every day, and try to post, normally, 3 or 4 posts a day. Less lately. No tablet or smart phone.

    I had a problem a few days before this started. I had just about finished a long post that had really taken me a lot of time, and clicked the ‘save’, and was told that it couldn’t be saved because I was disconnected, and consequently the whole thing vanished except for the first 4 lines. I was furious, but I hadn’t been saving frequently as I went along, so it was probably my fault, but I had no idea why I’d been disconnected — I explored around, looking at every item on the page, but as far as I know didn’t change anything. I’d had some fleeting problems with things on the page not working quite right (preview button not working for example) but they were all fleeting and went away. I’m sorry, this is no help. I didn’t, to my knowledge, resize the editor—I wouldn’t know how, and I don’t think I did it accidentally.

  • azaozz · Staff ·

    Thanks for the extra information. We will get to the bottom of this and make sure it never happens again.

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