Where is my refund

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  treybiker · Member · Feb 10, 2022 at 4:14 pm

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  How do I get in touch with someone in billing?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Feb 10, 2022 at 6:32 pm

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  Hi there!

  Can you let us know what specific billing question you have? Is it for a refund or something else? Once we have that information, we’ll be better able to advise.

  Thank you!

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  treybiker · Member · Feb 10, 2022 at 10:08 pm

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  I am waiting on a refund for canceling my WordPress.com Premium Annual subscription on 1/28

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  staff-blorbo · Staff · Feb 10, 2022 at 11:21 pm

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  The refund was sent on January 28.

  If you give the following number to your credit card provider, they’ll be able to track it:

  ARN: 24011342029000005772207

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  treybiker · Member · Feb 11, 2022 at 7:16 pm

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  This is on my debit card and my bank has no record of it.

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  staff-blorbo · Staff · Feb 11, 2022 at 7:18 pm

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  Ok, the next steps will require details that shouldn’t be shared over a public forum like this, so please contact our billing department via billingsupport@wordpress.com