Where is my refund

  • Unknown's avatar

    I have been sending out emails for the past 3 days now requesting for a cancellation and refund of my payment I made for a premium upgrade on my blog. Though I have sent emails and used the refund button, I have not heard from wordpress. Where is my money. I need it ASAP.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    As soon as you requested it, we initiated a refund back to you for the $99 which you paid for your WordPress.com Premium upgrade. Depending on your bank it can take between several days to several weeks for the refund to appear back in your account, just as with any other type of refund.

    I apologize for any delay during this process.

  • Unknown's avatar

    Thanks the refund was posted into my bank account today

  • Unknown's avatar

    Oh excellent! Glad to hear that it’s reached you!

    Let me know if you need anything else.

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