Where is my site?

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  lesleytipton · Member · Feb 3, 2015 at 6:35 pm

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  I am completely frustrated. I purchased a domain http://www.highergroundtattooing.com (or I thought I did), when I upgraded. I go to look online and I cannot find it. In fact, it still shows as available on godaddy. Is that something I have to do separately? When I upgraded I thought it was giving me that option. Everything I can find says I am published. I can’t figure out how to do much at all. I have looked at some tutorials and think I am following them.

  Please HELP! I am going in circles looking at the same things over and over again.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 3, 2015 at 6:47 pm

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  There is no domain mapping upgrade for highergroundtattooing.com. If you would like to use this domain you will first need to set up domain mapping correctly.

  In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from, and the domain name you desire must be available for purchase, or you must already own the domain URL.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard at > Store > My Upgrades to purchase upgrades for the blog.

  See here if you do not own a domain http://en.support.wordpress.com/domains/

  After you do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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  timethief · Member · Feb 3, 2015 at 6:48 pm

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  I also tagged this thread for a Staff follow-up to make sure you succeed. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gracejiyoung · Member · Feb 3, 2015 at 10:32 pm

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  Hi there,

  It looks like the domain: highergroundtattooing.com has not been registered yet. You can register it by going to Store > My Domains in your Dashboard. Take a look at this guide for further instructions:

  Register a New Domain

  Let me know if you have any questions with this!

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  lesleytipton · Member · Feb 4, 2015 at 4:16 pm

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  It is asking me to pay more money and I thought the domain was included when I upgraded? Do I really owe more money now?

  Thanks

  Lesley

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  timethief · Member · Feb 4, 2015 at 4:42 pm

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  What do you see at these two locations:

  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History

  View Your Billing History

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  lesleytipton · Member · Feb 4, 2015 at 5:30 pm

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  Got it!! I never put in my cc#, but just rcvd an email that it was done and I can see it online now. Guess it was tryin to add on extras….

  Thank you so much!

  Lesley

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  timethief · Member · Feb 4, 2015 at 5:33 pm

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  Hooray! I love happy endings. :)

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  gracejiyoung · Member · Feb 4, 2015 at 6:56 pm

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  Hi Lesley,

  I see that you were able to add the domain and it was bundled into your Premium upgrade.

  Cheers!