Where is 'My Site' gone?

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  jlbride1044 · Member · Jan 13, 2016 at 5:25 am

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  Hello
  I’m finalizing a project for school. I was working on one post and I had a ‘red bar’ notification saying that the document was having trouble saving.

  My website is still available, but when I try to edit it now it says ‘You don’t have any WordPress sites yet’.

  When I am in my account and click on My Site, i get the message I have not created one yet.

  I’ve been working on this for 3 weeks now. It’s due tomorrow. Please help!
  thank you so much

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 13, 2016 at 5:28 am

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  Are you referring to this site?
  https://apworldtravels.wordpress.com/
  The Admin login link is https://apworldtravels.wordpress.com/wp-admin/ and it was registered under this username account https://en.forums.wordpress.com/profile/apworldtravels

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  timethief · Member · Jan 13, 2016 at 5:29 am

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  There are three questions you need to answer yourself:

  1. What is the exact URL of the wordpress.COM hosted site in question?

  2. Exactly which wordpress.COM username account registered it?

  3. Exactly which email address was used when wordpress.COM username account was registered.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If you check each and every possible email address and account and are not successful gaining access to the blog(s) then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  kokkieh · Staff · Jan 13, 2016 at 8:45 am

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  Hi there,

  Your site at https://apworldtravels.wordpress.com/ is still online, and your latest post published, so you don’t need to worry that anything is lost. Your site is also still showing as connected to your account.

  Can you please try clearing your browser cache and cookies and log in again? Also try accessing the WP-Admin dashboard directly via the link @timethief provided.

  Meanwhile we’re also working on this end to try and figure it out.

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  kokkieh · Staff · Jan 13, 2016 at 9:46 am

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  Hello again,

  I can see the site in your My Sites page now. Can you please clear your browser cache, then log in and check again.

  Let me know if you are still having problems with this.