Where is my stat information?

  • Unknown's avatar
    rcottrill · Member ·

    For five years I’ve had the WP stat widget on my Wordwise Hymns site, giving me the total number of visits. Suddenly, today, it disappeared. Yet when I check under Dashboard the required text is still there. What has caused this, and what can I do about it? (I’m hoping the count won’t be lost.) Robert

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hi there Robert, I am not entirely certain of the error you’re seeing. When I click on Site Stats in your Dashboard, I am able to view your stats:

    http://wordpress.com/my-stats/?blog=7874873

    I am concerned that this is not what you’re viewing, so if you could send me some screenshots, I can better understand the issue. You can upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there. Upload as many as you think necessary to demonstrate the problem, then let me know when I can take a look.

    The page at the following link has some helpful tips for taking screenshots:

    Take a screenshot

    Looking forward to hearing from you. Thanks very much.

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