Where is my website?
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Hello Happiness Engineer
Hmm – I’m glad you’re happy ‘cos I’m not!
I’ve just logged into my wordpress/wp-admin account to update my website as I’ve been doing every time. Website – psychicandenergywork.wordpres.com I believe. I followed last month’s procedure to do this and get to the Reader screen to find this website is “there”. Good news so far.
When I open this up, there’s no data. The pages are there but there’s nothing in them. Where has all my data gone? How do I access these pages please?
The theme I used for my website was Customizer which, by the way, I donated A$50 for. The theme on the version of my website I’ve accessed today is Twenty Fourteen. What’s going on? More importantly, can you please help me?
FYI – if I access my live site (I import the wordpress.com site into another via a hosting service), the pages are all there. As such, the data is somewhere surely? This is really frustrating.
Thanks and sorry if I’m missing something.
FranThe blog I need help with is: (visible only to logged in users)
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Hmm – just found it again, by accident, stuffing about with any key I could use. Why is WordPress so difficult at the interface? I’ve one website with WP yet I need to access three screens to get to it?! For all the benefits that WP provides me, this initial rigmarole is a real headache. Any chance of streamlining things?
And sorry to have bothered you again!
Fran -
You don’t go to the Reader to see if your blog is online. You just go to the internet and put in http://psychicandenergywork.wordpress.com/.
The Reader only shows the RSS feed, which is the contents of the site, minus the site formatting.
Customizer is not a theme. If you purchased the Custom Upgrade, you can edit your theme and make changes.
Why don’t you just start with http://learn.wordpress.com and go from there? It sounds like there are some basics that could be cleared up that way.
Now, what pages are missing? Are they on your dashboard Pages page? Are you using a Pages widget? Are you using a Custom Menu?
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Hello Raincoaster
Thanks for your speedy reply and patience. I appreciate it greatly.
I went to the Reader cos that’s the only way I found (and updated) my website last month. Thanks for your instruction. I’ll try it next time.Whilst I understand what you’ve written re Customizr not being a Theme, I’m a little perplexed. As stated before, I’ve accidentally found my website via the Reader panel (not being smart; trying to inform you of my processes) and it’s telling me that the Theme is Customizr.
Thanks for your advice re basics. What’s odd is that I’ve learned how to get to my website twice in the last two months. Each month, I get a different initial presentation and have to work it out for myself. No issue here. Just wish, having learned the process, it would be left alone! Probably a bit hard in an IT and web environment, given the perpetual need for upgrades.
No pages are missing in the site I’ve just got to. When I first log into my wordpress account however, I’ve the complete list of pages but nothing in them. Empty shells. I’ve fallen across my real website by accident today and couldn’t tell you how I did that.
Re your reply about confirming my account? Given what I’ve written above, is it still valid? Ie, I’m working on these things now and will migrate them to my real website shell using ManageWP. So far, that’s been working and there’s no “showing” issues.
Thanks for your help raincoaster. If you can explain some of the above for me, I’d be very grateful.
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See right at the bottom of your site? It says:
The Twenty Fourteen Theme. Create a free website or blog at WordPress.com.
So, clearly, your theme is Twenty Fourteen.
I don’t know what you mean by “my real website”. Which website do you actually need help with? We can help you with http://psychicandenergywork.wordpress.com/. We can only help with blogs hosted at WordPress.com. We can’t help with anything other than http://psychicandenergywork.wordpress.com/ until you give us the exact URL of that site.
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Thanks for coming back to me raincoaster.
What you write in your reply is what I’m talking about – ie, when I get to the initial pages of my account, there is a .wprdpress.com site there but it’s only a shell (ie, no data) and the Theme it’s using is Twenty Fourteen. However, the site where all my data is, which I’m updating as we dialogue, is psychicandenergywork.wordpress and it’s using a Cusomizr theme. What I don’t get is why, when I first log on, I don’t get to what I’m calling my real website (the Customizr generated one) at that stage> Why are there only empty shells, waiting for my to confirm &/or upload data into, when my “real” website is there but only if I use less obvious buttons/access points?
I understand re your limits of helping. No issue re that and fully agree. What I’m talking about is all happening in WordPress. I was just trying to inform you of my processes in case that made a difference somehow.
Thank you for continuing to help me. -
Ps raincoaster… the address for the site I;m working on/updating (ie, my “real” one) is http://psychicandenergywork.com.au/wordpress/wp-admin/index.php
Thanks again
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Hi Raincoaster
I thought I’d clarify…
When I log-in to my WordPress account, the Dashboard I get to (using the Reader facility) has the address: https://psychicandenergywork.wordpress.com/wp-admin/. This is the site that currently runs the Twenty Fourteen theme.
The “real” website I’ve been working on, which I found by accident in that same WordPress sign-on, is http://psychicandenergywork.com.au/wordpress/wp-admin. This is the site that’s using the Customizr theme.
I believe that, as a result of previous inquiries, someone has set my account up as it currently stands. What I’d like is to enter my log-on details and have the Customizr site there in front of me, and easy to access (rather than all this skulduggery!).
I’m not sure if I’m helping you by sending you this message but hope I am. Am concerned that the details above hadn’t yet been sent or clearly stated.
Thank you so much for whatever help you can give me.
Fran -
psychicandenergywork.com.au/ is not a WordPress.com blog, and we cannot help you with it.
It is completely separate from your blog here. You have a different account there; you may be using the same username and password, or you may not, but the two accounts are not connected.
It sounds like you do not need the WordPress.com blog at all, so just walk away from it and don’t log into it again. Support for your version of the software can be found at http://wordpress.org instead.
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Thank you raincoaster. I think I get what you’re writing above. That said, if both accounts are accessible via the same sign-on, and you can talk to me about the empty shell, I don’t understand why you can’t help with the address at the second WordPress address. I’m not arguing or trying to push for you to do more. Just don’t understand why I have empty shells in my account in the first place. I never put them there.
Is there any way of getting my WordPress account cleaned up so that only my “real”, http://psychicandenergywork.com.au/wordpress/wp-admin, account appears?
Sorry if you’ve just told me how to do this (ie by visiting WordPress.org) but I’m not quite sure. Can you confirm that this is the way forward please?
Thanks again. -
It’s a completely different kind of software, hosted at a completely different site, and not part of the WordPress.com network. I cannot help you with that.
Log out of this account. Never log back into it again. Simple! You cannot change a WordPress.com account into a WordPress.org account.
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