where is my website?

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  zoebakerswimming · Member · Oct 1, 2015 at 10:59 pm

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  I have just logged into word press to update my website http://www.zoebaker.co.uk and there is nothing there?! All my content seems to be gone. My website is still active and i am receiving emails from (email visible only to moderators and staff). my hosts are http://www.hosting.co.uk.

  Please can you help, my email address is (email visible only to moderators and staff)

  Thanks

  Zoe

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  marioashley · Member · Oct 1, 2015 at 11:32 pm

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  I see your website just fine.

  An administration would need to dig deeper into this issue.

  I have tagged staff to help you on this.

  Best of luck and congratulations on all your accomplishments as a swimmer.

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  zoebakerswimming · Member · Oct 1, 2015 at 11:39 pm

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  Thankyou.

  I need help desperately as my hosting company are not being very helpfull :(

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  auxclass · Member · Oct 1, 2015 at 11:48 pm

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  modlook will not do you any good

  since

  The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

  https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

  This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

  The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

  For more on the difference: http://support.wordpress.com/com-vs-org/

  If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

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  marioashley · Member · Oct 1, 2015 at 11:52 pm

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  @auxclass, great catch. I was quick to view WordPress on the footer.

  Yeah whatever @auxclass said!

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  auxclass · Member · Oct 2, 2015 at 1:53 am

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  @marioashley – glad I could help – lots of people with WordPress.ORG sites show up here, I always double check on things like this so we can get them pointed in the correct direction quickly since web sites down and such are really tough on the nerves

  Also no Nav. bar at the top

  Are you logging into the correct site? Sometimes people with WordPress.COM accounts login here

  Your web site login is: http://www.zoebaker.co.uk/wp-login.php

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  zoebakerswimming · Member · Oct 2, 2015 at 9:08 am

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  WordPress.org says my user name does not exist!

  I was using wordpress.com before 2013 and when i changed my host to hosting.com i have not been able to log in again.

  I don’t seem to have an existing email with either wordpress.com or wordpress.org yet my website http://www.zoebaker.co.uk is showing.

  Im really confused now :(

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  marioashley · Member · Oct 2, 2015 at 1:41 pm

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  Here is your forgot password link:
  http://www.zoebaker.co.uk/wp-login.php?action=lostpassword

  Place in the email address that you think is link to this account.

  Who did the transfer for you. I have a feeling they created the WordPress.org account with a different email.

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  zoebakerswimming · Member · Oct 2, 2015 at 2:39 pm

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  Hosting.co.uk did the transfer.

  The email address i have and the username do not work. I can’t reset a password if WP say i don’t exist. Its says my host has disabled the mail function. What shall i do now as my host won’t give me any clear instructions.

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  rachelmcr · Member · Oct 2, 2015 at 5:08 pm

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  Hi there,

  If that lost password link doesn’t work, you can also take a look at the WordPress.org guide to Resetting Your Password for more ways to regain access to your site.

  If you need more help, please contact your website host or head to the WordPress.org forums, where you can get more help with self-hosted sites. If you don’t have a login for the WordPress.org forums yet, you can register a new account to post in those forums. Best of luck!