Where is the content on my site?
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Hello, i was just informed by Bluehost that my site has malware. I’m going to wipe the site clean an start over again but I would like to grab the files with the content so I have the text to copy. I’m looking at all the folders and files and I don’t see anything that corresponds to the pages on my site or the actual content. Can someone please tell me where I can find my content? thanks
The blog I need help with is: (visible only to logged in users)
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Hey –
Looking at that site I can see it’s hosted on Bluehost. It’s not using our managed hosting environment from WordPress.com.
For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/ That volunteer network is who Bluehost was trying to refer you to.
On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.
All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process. Our entry level plan is just $4/month and you can use your domain with it.
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thank you. i actually thought i was in those community forums here….. but I guess that is different. I will head over there. thanks!
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