Where is the live chat button?

  • Unknown's avatar

    Hello? Anyone working at WordPress.com today?

    I usually have a live chat function. But where is it?

    Also, I sent numerous messages this week. No response yet.

    Anybody out there…

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Can anybody hear me?

  • Unknown's avatar

    You guys used to be very fast to respond to my chat request.

  • Hey there,

    You can reach live chat by selecting the Help button in the upper right-hand corner of WordPress, then choosing Still need help? > Live Chat. If live chat is not available, then this means all of our Happiness Engineers are supporting other users. Please check back later, and we will do our best to connect with you!

    WP
    Contact WordPress.com Support » Live Chat Support
    3 min read
    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

    Hope this helps!

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