where's my domain
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I can’t find where my domain is registered and thought it was registered with wordpress?
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Hi there Rachgirlboss,
Could you please post your domain that you need help with?
With thanks,
K -
Good morning –
I’ll be happy to take a look at the details surrounding your domain. Please share it here.
Thank you for asking for the necessary information and tagging this thread, kmk3s :)
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Hi,
My domain is http://www.ohwhatsthis.com which is now with WIX but I originally bought it with wordpress.
Many thanks
Rachael -
Hi Rachel –
Good morning. This domain is registered through us and pointed to WIX.
Sign in to the account that originally registered the domain, go to wordpress.com/me/purchases/ to view the details.
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Hi,
When I sign in and go to purchases there is nothing there? It just says no purchases have been made. So I can’t see any info regarding my domain? Maybe I’m signed in to the wrong account.
Many thanks
Rachael -
Hi Rachael –
That’s correct. rachgirlboss does not own the domain you’re looking to access.
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Hi, I can’t remember ever signing up with a different account though so I’m a bit concerned now? I’ve tried another email address of mine and is hasn’t worked. Please help! Thanks
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If you payed for the original registration of ohwhatsthis.com you can use that receipt ID or transaction ID to recover your account through the Account Recovery form: https://wordpress.com/wp-login.php?action=recovery
Important – do not share those details here in the public forum. They are unique to your account and should be kept private.
I’ve also sent a note to the email address that you’ll need to use for accessing this domain.
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Hi
I’ve just tried this and it says: Sorry but the website you gave does not exist on WordPress.com. Is it a self-hosted WordPress.org website?
Is it saying this because of WIX?I have put in a transaction ID and everything! I need to update the payment details this domain is registered.
Please help
Thanks
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No I haven’t received an email please can you send to (email visible only to moderators and staff)
Many thanks
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We can only email the address listed on the account at wordpress.com/me/account/ This is a security practice as we need to verify that you have access to it.
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Ok well please re send and I’ll see if I get it. I have 3 email accounts I could of used. Thanks
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I’ll send another note to the email address listed on this account though and you can reply to me there with the transaction id details and I can see about verifying access manually since the form did not work.
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I have resent the note from yesterday as well to the domain owner’s account. Don’t forget to check the spam filter if you don’t find them in your inbox.
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